Address

Kempische Steenweg 311 - 2.13

3500 Hasselt - Belgium

Get in touch

+32 11 44 10 60

office@atrado.be

Follow us

[name of website] Privacy Policy  

General

1. Atrado, we believe that the privacy and security of your data is very important. After all, no one likes to have their personal data simply thrown away. Please read this privacy policy carefully as this document contains essential information about how and why we process your personal data and use cookies.

2. You are entirely free to disclose your personal data to Atrado or not, but you understand that certain services cannot be performed if you do not fill in your personal data on the registration, contact or order form or if you refuse to process them.

Legislation and liability

1. Atrado, whose registered office is located at Kempische Steenweg 311/2.13, 3500 Hasselt, has been registered with the Crossroads Bank for Enterprises since 2003 under number 0862.516. 377 under the company B&K Projects Taalbureau bvba, as a Belgian company, complies with the Belgian law of 8 December 1992 on the protection of privacy with regard to the processing of personal data, as amended by the law of 11 December 1998, as well as with the anti-spam provisions of book XII of the Code of Economic Law with regard to the "law of the electronic economy".

2. Atrado also complies with the European Regulation 2016/679 of 27 April 2016 on the protection of personal data through the privacy policy in force.

3. You are solely responsible for the accuracy of the data you provide to Atrado.

4. Atrado is responsible for processing your personal data on the 'Atrado' website.

Acceptance

By visiting our website and at the latest at the time of your order, you agree to all the provisions of this Privacy Policy and you accept that Atrado collects and processes your personal data in accordance with this Privacy Policy.

Personal data

Atrado may collect data about you (Personal Data) in various ways:

1. automatically (whether or not using cookies)

2. when you register and use the website

Data that is collected automatically:

Through the use of cookies: some data is collected through cookies.

Some data can also be collected without being stored in cookies. They can only be read by Atrado and only when you visit our website. These are :

The TCP/IP address.

The type and version of your browser.

The last web page you visited.

Information you provide to us when you register and use the website:

In the newsletter subscription form on our website.

In the contact form on our website.

In the order form on our online shop.

Purposes of the processing

General purposes

Your personal data will be collected for the following purposes

To be able to provide you with the service offered on our website;

The delivery and billing of the products you have ordered.

To carry out market research to improve the technical and content quality of our website;

Providing information, sending emails with various offers that may be of interest to you;

To manage the technical administration of our website;

After anonymising the data, compiling statistics or conducting surveys regarding the number of visits to different parts of our website.

Direct marketing

Your personal data will only be used for direct marketing purposes if you have given your additional express consent ("opt-in").

This consent can be withdrawn at any time, without justification and free of charge, for example by clicking on the appropriate unsubscribe link at the bottom of any promotional message or by sending an e-mail to office@atrado.be.

Communication and transfer to third parties

Your personal data will be kept strictly confidential and will not be disclosed to third parties under any circumstances, except with your prior consent.

In order to process your personal data, Atrado grants access to your personal data to our employees. We ensure a similar level of protection by making contractual obligations enforceable against such employees and appointees, which are similar to this Privacy Policy.

In the event of a total or partial reorganisation or transfer of activities of Atrado, whereby it reorganises, transfers or ceases its business activities, or if Atrado goes bankrupt, this may mean that your data will be transferred to new entities or to third parties through which Atrado's business activities are carried out in whole or in part.

Atrado will endeavour to inform you in advance that Atrado is disclosing your data to such third party, but you also acknowledge that this is not technically or commercially feasible in all circumstances.

Legal requirements

Upon request, your data may be disclosed to the competent authorities (police and judiciary) in case of serious violations of the law. In rare cases, Atrado may be required to disclose your Personal Data as a result of a court order or to comply with other mandatory laws or regulations. Atrado will make a good faith effort to inform you in advance, unless restricted by law.

Duration of record keeping

1. All personal data is stored and processed by us for a period of time that is necessary for the purposes of the processing and for the contractual relationship between Atrado and you.

2. If you have not had a contractual relationship with Atrado for a period of 5 years, your customer profile will be automatically deleted.

Your rights

Right of access and inspection:

You have the right at any time to access your personal data free of charge, without delay and within 30 days, as well as the use of your personal data by Atrado.

Right of rectification, erasure and alteration:

You are free to disclose your personal data to Atrado or not. In addition, you always have the right to ask Atrado to improve, complete or delete your personal data. You acknowledge that in case of refusal to disclose or request the deletion of personal data, certain services and products are not available.

You may also request that the processing of your personal data be restricted.

Right to object:

You also have the right to object to the processing of your personal data on serious and legitimate grounds.

In addition, you always have the right to object to the use of your personal data for direct marketing purposes. In this case, you do not even have to give reasons.

Right to free transmission of data:

You have the right to obtain your personal data that is processed by Atrado in a structured, common and machine-readable form and/or to transfer it to other responsible parties.

Right to withdraw consent:

To the extent that processing is based on your prior consent, you have the right to withdraw that consent.

Exercising your rights:

You can exercise your rights by contacting us to this effect, either by e-mail to office@atrado.be, or by post to Atrado, Kempische Steenweg 311/2.13, 3500 Hasselt, Belgium, or by using the contact page on our website, in each case enclosing a copy of your identity card.

Automatic decision making and profiling:

The processing of your personal data does not include profiling, nor will you be subject to automated decisions by us.

Right to complain:

You have the right to lodge a complaint with the Belgian Privacy Commission: Commission for the Protection of the Personal Sphere of Life, Drukpressstraat 35, 1000 Brussels, Tel +32 (0)2 274 48 00, Fax +32 (0)2 274 48 35, e-mail: commission@privacycommission.be.

This is without prejudice to recourse to the civil courts.

If you suffer damage as a result of the processing of your personal data, you may claim damages.

Security and confidentiality

1. Atrado has developed appropriate technical and organisational security measures to prevent the destruction, loss, falsification, modification, unauthorised access or notification to third parties of personal data collected by mistake on our website, as well as any other unauthorised processing of such data.

2. Atrado cannot be held liable for any direct or indirect damage resulting from the faulty or illegal use of personal data by a third party.

3. You must always and everywhere respect the security rules, including preventing any unauthorised access to your login and code. You are solely responsible for the use of your computer, your IP address and the identification data of the website, as well as for their confidentiality.

4. Atrado informs you that our website may contain links, hyperlinks or references to other sites, which are outside the control and supervision of Atrado and to which this privacy policy does not apply. Atrado is not responsible for the content of these linked sites, nor for the offers, products or services mentioned on them. Atrado therefore advises you to carefully read the privacy policy of each site you visit. This may differ from this privacy policy.

Share by: